Haloraga Indonesia (“we”, “us”, “Haloraga”) operates this website and the Haloraga gym management platform — used by gyms across Indonesia to manage members, branches, and check-ins. We are based in Batam, Indonesia and can be reached at irwinkho88@gmail.com.
We act as a platform — gym operators are our direct customers, and we process member data on their behalf. The data flowing through Haloraga is limited to:
- Member name and phone number
- Check-in records and training history within the member app
From the gym operators who run the platform, we also keep basic business contact details needed to manage their Haloraga account.
Member data is used only to deliver the service the gym signed up for: identifying members at check-in, recording attendance, displaying training history in the mobile app, and enabling the gym to contact members about their membership.
We do not use member data for our own marketing. Gyms control their members' data within the platform.
We share data only with parties strictly required to operate the platform — for example, our cloud hosting provider — and only the minimum needed. We do not sell personal data to advertisers, ever.
Data is stored on encrypted infrastructure, accessed only by authorised Haloraga staff, and retained only for as long as the gym maintains an active account and applicable Indonesian record-keeping requirements allow.
If you are a member of a gym that uses Haloraga, your first point of contact for data requests is your gym. We will assist any gym in fulfilling those requests. You can also reach us directly at irwinkho88@gmail.com and we will respond within 14 working days.
If we update this policy, we will revise the date at the top of this page and, for material changes, notify gym operators using the platform.